
If your Touch ID still isn’t working, it’s time to delete your saved fingerprints and re-add them. Delete and re-add your Touch ID fingerprints on Mac The next window will tell you if there’s a pending software update. Locate and click the Apple icon located at the top left corner of the screen and go to System Preferences.

Note: To perform the following steps, unlock your Mac since your Touch ID isn’t responding, enter your password. Check for an update in macOS and, if there’s one available, execute it. Update your macOSĪfter making sure your fingers are clean and Touch ID is still not working, this is your second step. Count it a ‘cleanliness feature’ and know that your MacBook Pro loves it when you use the sensor with clean and dry fingers. The fingerprint sensor on your Mac won’t respond if your finger is dirty or wet. This is the most common cause for a broken Mac Touch ID.

Delete and re-add your Touch ID fingerprints on Macįood for thought: Know your Touch ID.In lieu of this, I’m sharing the possible reasons and solutions behind why my Touch ID stopped working on MacBook Pro. At first, I thought it was just happening to me, so imagine my surprise when I found this to be a common glitch faced by many across the globe. Presenting users with easy access to their Mac without entering a password helped Apple gain unmatched loyalty.Įxcluding a couple of odd experiences where my MacBook Pro Touch ID stopped working, I’ve loved the feature since its launch, personally. Touch ID has been a groundbreaking inclusion in the MacBook Pro Devices since late 2016.
